Privacy Policy
Last updated: December 2025
At Baglana, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website baglana.com.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal details: such as your name, email address, shipping address, and payment details during checkout.
- Non-personal data: such as your browser type, device, IP address, and pages you visit on our site.
- Communication data: such as emails or messages sent to our customer care team.
2. How We Use Your Information
We use your information only for:
- Processing and delivering your orders.
- Sending order updates and tracking details.
- Responding to your questions or support requests.
- Improving our products and customer experience.
- Complying with legal and payment gateway requirements (such as Stripe or Razorpay).
We do not sell or rent your personal information to anyone.
3. Payment Security
All online payments on baglana.com are processed through secure and encrypted payment gateways such as Stripe or Razorpay.
We do not store or have access to your complete card or banking details.
4. Cookies
Our website uses cookies to improve your browsing experience — for example, to keep items in your cart or remember your language preference.
You can disable cookies anytime in your browser settings.
5. Data Protection
We take appropriate measures to protect your information against unauthorized access, alteration, or loss.
Only authorized Baglana team members can access customer data for order fulfillment or support purposes.
6. Your Rights
You can request:
- A copy of the data we hold about you.
- Correction of incorrect or outdated details.
- Deletion of your data (unless required by law).
Please email care@baglana.com for any privacy-related requests.
7. Third-Party Services
We may use third-party tools such as analytics, shipping, or payment processors.
These providers have their own privacy policies governing how they handle your information.
8. Updates to This Policy
Baglana may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 care@baglana.com
🕒 Monday to Saturday, 10 AM – 6 PM (IST)
Address:
Baglana
Near Collectorate Office, Bata Mangala Square, NH-16,
Bhubaneswar, Khordha, Odisha, 752056, India
